An AI-Powered Chatbot

Today's chatbots are capable of providing help and an enriching experience to your customers, ensuring their satisfaction. The idea of chatbots not only brings a pleasant experience to your customers but also reduces costs for your company by automating repetitive tasks in your customer service.

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Main Customer Features

Discover the aspects of customer service that our chatbot offers your clients.

  • FAQ
  • Make a Complaint
  • Speak to an Advisor
  • Make Suggestions
  • Access Various Services
  • Automatic Request Processing
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Engage Your Customers

Interact with your customers 24/7 with a chatbot that engages, assists, and generates leads.

  • Marketing Campaign
  • Notifications
  • Customer Classification and Segmentation
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Client Catalyst, a Chatbot Unlike Any Other

Here's what makes Client Catalyst a unique and powerful chatbot.

Artificial Intelligence

Our chatbot uses its intelligence to understand your customers' requests and choose the appropriate action.

Statistics

On a dashboard, track and measure your customers' activity levels for analysis and decision-making purposes.

Multichannel

Give your customers what they need, when they need it on Telegram or WhatsApp.

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Pricing

We simply offer an annual license that gives you the right to use the software, receive fixes, updates, and upgrades.

Scale up by integrating a multichannel chatbot into your customer service.

* 3 600 000 F CFA

Included in the License

  • All features without restriction
  • Technical Support
  • User Support
  • Bug Fixes
  • Security Patches
  • Runtime Updates
  • Updates to Existing Features
  • New Features
  • Data Backup and Restoration

(*) The license price does not cover the following costs:

  • Cloud Hosting
  • WhatsApp API Usage

Frequently Asked Questions

Quick answers to your most urgent questions.

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What is the cost of cloud hosting?

Cloud hosting costs approximately $45* per month. It includes:
  • an application platform: 1 vCPU + 2 GiB RAM ($25)
  • a database: 1 vCPU + 1 GiB RAM + 10 GiB storage ($15)
  • S3 type storage: 250 GiB + 1 TiB outbound bandwidth ($5)
(*) These prices are provided by Digital Ocean and are subject to change in the future

Can I have a different configuration for hosting?

Of course, if you think these capacities will be insufficient or too large for you, we will resize the hosting for you.

Can I host Client Catalyst On Premise?

For now, we only offer cloud hosting managed by us. At this time, we only support Digital Ocean.

How much does it cost to use the WhatsApp Business API?

Access to the WhatsApp API is usually obtained through a Meta Business Service Provider. We use Twilio et Infobip.
For example, with Twilio the API will be charged as follows depending on the type of message :
  • Utility: $0.016/Conversation, $0.005/Message
  • Authentication: $0.0144/Conversation, $0.005/Message
  • Marketing: $0.0225/Conversation, $0.005/Message
  • Service: $0.0363/Conversation, $0.005/Message
These prices also vary by country. For a clearer idea, Twilio provides a price calculator here 👉 : WhatsApp Business API pricing.

Can I have a demo?

You can access a client-side demo on

Can I have other messaging channels?

For your needs, we can integrate additional channels of your choice as long as they provide an API.
Of course, this will be subject to a specific quote, and you will bear the costs of using these channels.

Is it possible to have features specific to my use case?

We can develop these features for you if they align with our vision for Client Catalyst and if our other clients can also benefit.
Of course, this will be subject to a specific quote that will impact the license price.

External Services!

Client Catalyst uses external services to operate. During the scoping of your project, we will help you create the necessary accounts for these services. You will be the owner and give us all necessary access.

Do these services have a cost?

Most of these services offer free plans. By default, you subscribe for free. If your usage exceeds the free plan, the service is suspended unless you switch to a paid plan.

Can I use my own domain name to access the application?

Yes, it is possible. We will provide the alias for your CNAME configuration.
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